Where is the store based? 
Heavy Agenda is based in Australia and offers express international shipping worldwide. 

How long will it take to receive an order?
Orders will be processed and shipped within 1-5 business days from the date of purchase. Domestic orders are shipped via Australia Post Standard and Express services. International orders are shipped via DHL Express with an estimated delivery time of 3-7 business days from date of shipment.

Who can I speak to about my order?
For all order enquiries including size changes, order cancellations and refunds, please email contact@heavyagenda.com with your order number in the subject.

Will I be charged import taxes or duties?
Depending on your location, you may be charged import duties and taxes by your local customs authority. Please make yourself aware of any fees you may incur before purchasing.

Who do I contact for promotions and collaborations?
For all business enquiries, please email contact@heavyagenda.com.